The primary accountabilities for this position include:
? Promote a team environment by fostering respect, providing coaching and feedback, recognizing achievements, resolving employee concerns and communicating effectively.
? Hire, train, and develop the right people and plan staffing levels to meet guest and business needs.
? Continuously learn while passing on knowledge and skills to help others develop and grow.
? Hold themselves and team accountable for responsibilities and results.
Operations Excellence for Guest Satisfaction
? Hold guests as highest priority and role model exceptional guest service.
? Lead by example and promote an environment where there is a sense of urgency to satisfy guests.
? Ensure Brand standards and systems are executed.
? Engage and empower team to develop solutions that drive business results.
? Complete all required training, including food safety certification.
? Drive sales through effective execution of restaurant standards and marketing initiatives.
? Delegate and lead processes to control labor costs, food costs, and cash.
? Ensure the safety and security of team and guests through a focus on preventative maintenance and cleanliness.
? Analyze restaurant environment and business results to identify opportunities and action plan with their team to set and achieve goals.
? Comply with all restaurant, Brand, and franchisee policies.